FAQ - Get the answers to all your questions!

Refunds & Returns

We offer returns and refunds unlike our competition. If there’s an issue, contact us and we’ll try to make it right. Do not return packages to the sender.

Cancelled orders (after payment) can be refunded and takes 1-5 business days to appear back into your account.

Still have questions? You can always visit us in store if you need further assistance.

We bring experience in the Psilocybin industry, offering top-quality products and support. We’re committed to helping people and maintaining high standards. Contact us via our email or visit us in store for questions or business inquiries.

We offer Express 1–3 day shipping Canada-wide. Orders paid by 9:00 AM PST ship the same day. Orders after 9:00 AM ship the next business day. Weekend orders are processed same day but shipped Monday.

We prefer Interac e-transfer. Follow instructions at checkout to complete payment through online banking. We also accept credit card payments.

Orders ship within 24 hours of e-transfer payment (excluding weekends). Sent via Canada Post Express with 1–3 day delivery. You’ll receive tracking by email.

Free shipping applies to orders over $200 (before tax). Orders under $200 incur a $25 shipping fee.

Each package is assigned a unique tracking number providing detailed updates. Tracking is emailed in the late afternoon on the day of shipment. Mail is processed by 3:30 PM PST daily; there’s no difference in delivery time if dropped off before that time.

Typically, delivery takes between 2 to 3 business days to any address in Canada. We are not responsible for delays caused by Canada Post. Once a package is handed over, it is their responsibility to ensure timely delivery. Please contact Canada Post for any issues

Please call the store in advance and let them know so they can arrange a driver for your order.

No account or membership required to place an order but as a standard procedure, 2 pieces of legal ID is needed for your order to be processed. Same as buying from any liquor store.

Our products are hand selected by our experienced team from local BC suppliers and some high end Toronto suppliers. 

All our products go through a strict testing procedure by a 3rd party partner and are verified to be safe for consumption.